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[YesAuto Smart Car Association Evaluation] As a representative of American luxury brands, Lincoln has always maintained a high brand image. High-end brand models are not only a status symbol, they are also a daily travel tool, and whether they are practical or not will also affect the mood of users when they travel. As more and more users begin to pay attention to the in-vehicle network connection system, whether the standard SYNC 3 system of the pilot is easy to use, then we will have a detailed experience.

The Lincoln Aviator is currently all imported vehicles. There are currently two fuel vehicles and a plug-in hybrid model on sale. All systems are equipped with 12.3-inch LCD instruments and 10.1-inch screen SYNC 3 entertainment system as standard. The elegant version is available in Zun The enjoy version also has a second row of 5.8-inch touch screens, and the highest configuration plug-in hybrid model also adds a second row of entertainment system to the Zunya version.

Perhaps due to the long application time of the SYNC 3 system, the system lacks new features that have become popular in recent years. The lack of networked multimedia and real-time dynamic navigation makes it lose a lot of points in function, and it is not equipped with natural speech recognition. It can't catch up with the more advanced SYNC+ system based on Xiaodu's in-vehicle OS in terms of communication performance. Next, we will analyze each part of the system in detail.

Human-vehicle interaction

The 10.1-inch touch screen is located on the top of the center console, and the high position makes the entire screen look very conspicuous. The entertainment system interface is the same as the SYNC 3 system on other models in a three-module layout. The navigation module occupies the most important part on the left. Common functions such as multimedia and telephone are placed on the right or bottom bar. The icons and buttons The size is relatively large so that users can quickly find and click to enter. The 12.3-inch LCD instrument is standard equipment for all series, the instrument display is rich in content, and the dark background is also very technological in vision. The plug-in hybrid model also adds a head-up display function.

The voice assistant can only be turned on by the physical button in the upper left corner of the steering wheel. When the steering wheel is turned, the position of the button will also follow the rotation. If you can add a voice command to wake up, the convenience will be better. The recognition ability of voice control is far from that of the SYNC+ system. Since the system only recognizes some fixed commands, its practicability is limited.

The pilot is equipped with a full LCD instrument and a 10.1-inch large screen, and a large number of physical buttons are set on the steering wheel and center console, which has reached the standard of a luxury car in terms of control experience. However, as more and more users use the voice control system more frequently, the voice recognition experience of SYNC 3 is not satisfactory. Although voice commands can control multiple parts of multimedia, navigation and Bluetooth phones, the system can only recognize Fixed sentence instructions, the process is also tedious and cumbersome, and the convenience is not as convenient as reaching out to touch the screen.

Other hardware and software equipment

The Revel 14-speaker premium audio system is standard on the Zunya version and plug-in hybrid models, which is in line with the positioning of high-end aviation models. In addition, plug-in hybrid models can also be equipped with a 28-speaker Ruiwei surround sound system. In terms of air conditioning, the pilot provides automatic air conditioning with four temperature zones in the front row, left and right rows, second row and third row. The temperature and air volume of the rear cockpit can be individually adjusted through a small 5.8-inch touch screen.

As a luxury SUV, the multi-color ambient light in the car is indispensable. The Aviator provides a total of seven light colors, which can be adjusted through the central control screen. The charging facilities in the car are also very rich. The wireless charging function of mobile phones is hidden in the front armrest box. USB, Type-C and traditional household sockets are arranged in the rear view mirror, front armrest, rear of the armrest box and the rear armrest. It can meet the charging needs of all passengers.

Function realization

After talking about the hardware level, let’s take a look at how the pilot’s entertainment and navigation functions perform. Although SYNC 3 has networking capabilities, the entertainment system only provides basic configurations such as radios and local music playback, and does not have the networking resource search function. The car-machine navigation function has real-time road condition updates, and you can manually choose to avoid toll roads in the route options. However, the inability to enter the license plate to avoid the restricted area or time period still has a certain impact on the user's daily travel or long-distance driving.

The parking assist function of the two pure gasoline models, the Premium Edition and the Zunya Edition, is front and rear radar + rear parking images. Only the plug-in hybrid models provide 360° panoramic images and automatic parking assistance.

All the pilots support the Lincoln Way App mobile phone remote control, in addition to engine start, lock/unlock and other conventional functions, it can also achieve navigation destination delivery and so on. The in-vehicle system has two mobile phone mapping functions: Apple CarPlay and Baidu CarLife. Mobile navigation can make up for the impact of the lack of congestion and traffic restrictions in the car’s own navigation. The built-in QQ music and other software in the mobile phone can also provide users with more abundant information. Online music. In addition, the SYNC 3 system also has built-in functions such as Wi-Fi hotspots, which to a certain extent meets the Internet needs of passengers in the car.

The basic functions of the pilot are relatively complete, but due to the imperfect networking function, the SYNC 3 system still cannot keep up with the changing speed of the intelligent system in time, such as online multimedia resources, dynamic navigation to avoid restricted areas, and WeChat interconnection are popular and popular nowadays. None of the functions with a high degree of attention appeared in the system. In addition, since the Zunya version is not a top-of-the-line version, the actual panoramic parking image and rear entertainment system also affect the vehicle score to a certain extent.

Service ecology

The Lincoln brand's after-sales service is thoughtful and comprehensive. In addition to 400 calls for maintenance and repair appointments, the Lincoln Way mobile App can also be used to make appointments and online consultations. In addition, the mobile phone App and the on-board system both have emergency rescue functions. When the vehicle collides and the airbag is opened, the vehicle will automatically dial the emergency rescue call and send a message to the reserved emergency contact for the first time assistance. As for daily travel, the SYNC 3 system currently does not support pan-life functions such as payment and hardware interconnection.

Communication Favorability

The voice assistant can be said to be a weakness of SYNC 3. Although the system supports voice commands to control the three functions of multimedia, navigation and Bluetooth phone, the user must complete the function control with a specified password according to the guidance of the system, not only the process is cumbersome, but also the recognition accuracy It's not high, it's not as convenient as it is to get started directly, and it can't give people a sense of pleasure in communication and interaction. This is something that needs to be improved.

● Article summary:

Auto Home Smart Car Association Evaluation
Rank Model Human-computer interaction Function realization Service ecology Communication Favorability Total score
1

Roewe RX5

(Zebra 3.0)

83.6 81.2 66.0 50.0 78.1
2

Star Way LX

(Lion 3.0)

83.7 91.7 36.0 30.0 77.9
3 NIO ES6 102.7 78.9 22.0 60.0 76.6
4 WEY VV6 88.5 84.2 42.0 20.0 76.0
5 Changan CS95 92.0 82.8 22.0 40.0 74.0
6 Hongqi HS-5 88.5 79.5 40.0 30.0 73.8
7

Roewe

MARVEL X

(Zebra 2.0)

95.3 77.9 32.0 30.0 73.8
8 Pentium T77 84.2 83.0 26.0 60.0 73.7
9

GAC New Energy

Aion LX

(Ayan LX)

70.4 95.4 20.0 60.0 73.7
10 Star Way-TXL 85.0 80.2 44.0 20.0 73.2
43

Lincoln Aviator

52.6 63.9 22.0 0.0 51.0

As the demand for intelligent network connection becomes stronger and stronger, the number of models equipped with network connection on-board system is gradually increasing. In this regard, Chinese brands are in the forefront. However, the update speed of some overseas brands is not as fast as that of Chinese brands. This is one of the reasons why the penetration rate of the intelligent connection system of many imported models is lower than that of domestic models. However, Lincoln, as the main high-end model, still conforms to its product positioning and high-end image in terms of driving experience and material configuration, which is still attractive to mature people.

Although aviators do not currently have strong networking capabilities, the Lincoln brand is also making efforts in intelligent connection. The first domestic Lincoln adventurer to be launched in the first quarter of 2020 will be the first to be equipped with the SYNC+ system. If future pilots can also achieve domestic production, SYNC+ is also expected to become an intelligent luxury SUV model.